Responsibilities:
- Handle inbound customer service support calls from established customer
- Cross sell value added services or products that are offered by the company
- Provide consistent, superior service to every customer by utilizing all available tools and resources
Requirements:
- At least 18 years old
- Should have completed at least 2 years of College
- Strong interpersonal and excellent communication skills
- Experience with MS Office products and web-based applications
- Ability to learn quickly in a changing environment
- Proficient in problem solving, decision making and multi-tasking in a fast paced environment
- A passion for customer service
- Call Center experience / background is a plus
- Applicants should be Filipino citizens or hold relevant residence status
- Special Perks upon hiring await Berlitz Passers.
HOW TO APPLY
Send your resume and application letter to the following address:The Teleperformance Cebu Recruitment
3rd Floor of Insular Building, Ayala Business Park
Cebu City, Cebu
(This is situated right across Ayala Mall)
Monday Friday 9am-5pm