Wednesday, October 5, 2011

CUSTOMER CARE REPRESENTATIVE

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Convergys


Asia Town I.T. Park, Apas, Cebu City, Cebu
Accepting applications until October 30, 2011, Sunday
    Requirements:
    At least completed 2 years of college 
  • Excellent communication skills in English 
  • Basic computer operations knowledge 
  • Work experience in a call center for an average of 6 months is an ADVANTAGE 
  • An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone 
  • An ability to deliver information at customer's knowledge level in an understandable manner 
  • An ability to apply a logical problem solving approach to resolving customer problems and inquiries 
  • Strong interpersonal skills and ability to think independently and follow through effectively 
  • Dependability, keen on details and has strong customer service orientation


 Applicants should be Filipino citizens or hold relevant residence status.

FRESH Graduates are encourage to APPLY


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