CUSTOMER CARE REPRESENTATIVE

Convergys


Asia Town I.T. Park, Apas, Cebu City, Cebu
Accepting applications until October 30, 2011, Sunday

Requirements:
At least completed 2 years of college 
• Excellent communication skills in English 
• Basic computer operations knowledge 
• Work experience in a call center for an average of 6 months is an ADVANTAGE 
• An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone 
• An ability to deliver information at customer's knowledge level in an understandable manner 
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries 
• Strong interpersonal skills and ability to think independently and follow through effectively 
• Dependability, keen on details and has strong customer service orientation

 Applicants should be Filipino citizens or hold relevant residence status.

FRESH Graduates are encourage to APPLY

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