vCustomer is an end-to-end business solutions provider, that specializes in helping clients generate higher revenue, increase customer retention and to understand their customers better. vCustomer is a leading provider of cost effective customer care solutions.
vCustomer Philippines goes beyond the basic value propositions of lower cost by adding tangible, measurable value to clients in many industries including Retail, Technology, Telecommunication and Hospitality. vCustomer Philippines uses state-of-the-art technology, manpower expertise, best practices and analytics to enhance the performance of your business. Based in Kirkland, Washington, USA, vCustomer delivers quality operations from its state-of-the-art facilities across the globe.
vCustomer owns and operates over a secure, reliable, private and scalable computing and communication system. Continuous system monitoring combined with stringent quality and security policies, using ISO 27001 certification and standards ensure customer’s data privacy and service continuity. Extensive expertise in telephony systems and application development guarantees high availability of technology resources.
CUSTOMER CARE EXECUTIVES (300 vacancies)
Qualifications:
- Must have completed at least 2 years college education or a 2-year vocational/diploma course
- Must be able to speak English fluently
- Must have good listening skills & customer service oriented
- Computer literate; computer navigation and the use of software applications (Word, Internet Explorer, etc)
- Amenable to working in shifting time schedules, holidays, weekends
- Available for a FLEXIBLE work schedule
- Fresh graduates, nurses and entry level candidates are encouraged to apply
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